The development of sustainable policies and programmes on ageing requires an in-depth understanding of the multiple stakeholders involved in age care programmes. Insights are needed on the trajectory of needs that longevity presents and its possibilities. The ability to harness these possibilities is key to effective geriatric case management and solutioning. We can work with you to strategically review and develop your policies, programmes, and services to ensure that you are sustainable and future-ready.
The need to build the competency of the ageing sector is urgent. Agencies leading the way will be those who invest in age care programmes that educate their entire workforce, from specialists to front liners such as care attendants, drivers, meals deliverers, and medical escorts. Effective services must be person-centred, offering personalised, tightly integrated, and empowering solutions while remaining cost-effective. We can collaborate with you on best practice principles, including geriatric case management and policy development, to ensure prideful service quality and significant service improvements.
Efficient and effective service delivery in age care programmes is always anchored in evidence-based work. Policy development and service development must be strategic, focusing on achieving quality and cost-effective outcomes. Client satisfaction surveys are no longer an adequate measure of impact. Programme evaluation must become a cultural practice, with providers conducting their own evaluations. We can work with you to embed an outcome framework within your geriatric case management programmes to allow you to continually track your impact!







Development of an integrated geriatric care model for Thye Hwa Kwan Moral Charity involved comprehensive policy development to enhance the age care programmes across Singapore. This included the creation of service models, training and manpower initiatives, as well as establishing quality and standards for geriatric case management.
We rolled out the Active Seniors Programme, an initiative by the Singapore government aimed at promoting active ageing programmes under the Ministry of Community Development, Youth and Sports.
Additionally, we developed and implemented new national services and programmes, which encompassed daycare programmes, counselling services, home help services, home medical services, and care management programmes tailored for the elderly.
Co-developing and directing an innovative integrated community-based long term care programme for nursing home-eligible elders in Singapore was a key achievement, inspired by the US PACE programme.
Furthermore, we established safety protocols for age care programmes in Singapore during the SARS-CoV-2 pandemic to ensure the well-being of our elderly population.
Masters:
• Community Geriatric Case Management Course
Diploma (some examples):
• Health Promotion for Older Adults in age care programmes
• Physical Activities and Wellness for Older Adults
• Community Development with Older Adults
• Programme Planning with and for Older Adults, focusing on policy development
• Ageing Demographics and its Implications for Senior Civil Servants: Exploring the role of age care programmes and their importance in geriatric case management.
• Strategies for Board Development: A Training Workshop for Board Members focused on effective policy development.
• An Introduction to Strategic Planning: A Training Workshop for Board Members and Senior Managers to enhance their skills in managing age care programmes.
• Proposal Writing for Non-profits Leaders: A session aimed at improving funding proposals related to geriatric case management.
• Training modules to support frontline age care workers in both residential and community-based settings, focusing on age care programmes.
• Training modules specifically designed for caregivers of older persons, enhancing skills in geriatric case management.
• Training modules that emphasize health promotion and wellness, contributing to effective policy development.
Evaluation of the National Silver Academy and its impact on age care programmes. Evaluation of the Integrated Home and Day Care Programme, focusing on effective geriatric case management. Evaluation of We are Bonded: An asset-based intergenerational programme that supports caring for persons with dementia and their caregivers in the community, informing policy development.
Framework for Integrated Geriatric Care in the Community includes standards and accreditation for age care programmes in Singapore, focusing on effective geriatric case management. This framework also emphasizes the provision of accessible and equitable social services in Singapore, supporting ongoing policy development.




