The development of sustainable policies and programmes on ageing requires an in-depth understanding of the multiple stakeholders - from clients and their families through to the community and national agencies. Insights are needed on the trajectory of needs that longevity presents and its possibilities. The ability to harness these possibilities is key to solutioning. We can work with you to strategically review and develop your policies, programmes and services to ensure that you are sustainable and future-ready.
The need to build the competency of the ageing sector is urgent. Agencies that will be at the forefront are those who will make the necessary investment in educating its entire workforce from the specialist to the front liners - the care attendants, drivers, meals deliverers and medical escorts among others. Effective services must be person-centred with services that are personalised, tightly integrated and empowering while remaining cost effective. We can work with you on best practice principles as well as on the nuts and bolts of service improvements to ensure prideful service quality.
Efficient and effective service delivery is always anchored in evidence-based work. With the rapid ageing of the population, policy and service development must be strategic with full focus on achieving quality and cost-effective outcomes. Client satisfaction surveys are no longer adequate measure of impact. Service based evaluation must become a practise culture and providers can and should be trained to conduct such works. More importantly at the agency level, we can work with you to embed an outcome framework within your programmes to allow you to continually track your impact!
Interagency collaboration and networking is a critical modus operandi for service providers, and this cannot be truer than for the ageing sector given clients' needs for multiple services. With population ageing and diversity of the ageing cohorts, no single agency can provide the gamut of required services. Service integration across the care continuum takes targeted and committed efforts. Soft and hard skills are required to change structures, processes and mindsets at all levels. It is what we at Age Matters thrives on and we want to work with agencies to grow the collaborative web across the whole sector.
• Community Geriatric Case
Diploma (some examples):
• Health Promotion for Older Adults
• Physical Activities and Wellness for
• Community Development with Older
• Programme Planning with and for
• Ageing Demographics and its Implications (for Senior Civil Servants)
• Strategies for Board Development:
A Training Workshop for Board
• An Introduction to Strategic Planning:
A Training Workshop Board Members
and Senior Managers
• Proposal Writing for Non-profits
• Training modules to frontline age
care workers, both residential and
• Training modules for caregivers of
• Training modules on health
promotion and wellness