Geriatric Case Management for Community Based Pracititioners
A course to enhance the understanding and applications of core case management skills for a geriatric population
Who is this course for?
The course is designed for age care agencies whose staff have to deal with older persons with complex medical and social needs. Ensuring that clients do not fall through the cracks requires a sound knowledge of the geriatric population; how to work effectively with clients and their caregivers; collaborating with multi-disciplinary team members; negotiating and coordinating with a myriad of other providers as well as the relevant tools and their applications. These are skills which require training without which staff usually end up not meeting clients' care goals and are themselves burnt out themselves.
What is case management?
Case Management is defined as a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual’s and family’s comprehensive health needs through communication and available resources to promote clients’ safety, quality of care, and cost-effective outcomes. It is undoubtedly one of the most critical skills needed to work with the geriatric population.
What will be covered in the workshop:
1. Understand the major health, functions and cognitive conditions of the geriatric population
2. Understanding the What and Why of Case Management
3. Understanding of the target population for case management
· Clientele in need of CM
· Risk assessment tools
4. Roles and Functions of Case Managers
· Key roles and functions
· Case managers’ networks
5. Setting the Context – Introduction to the National Population Health, Healthier SG and Age Well SG Initiatives
6. Understanding of the age care Landscape
7. Understanding the Archetypes of Older Persons in the Community
· Analysis of needs of case studies based on archetypes and matching with appropriate services
8. Case Management Processes
· Case identification – Finding and screening
· Admission and assessment
· Care plan development – focus on outcome-based care plans
· Implementation of care plan
· Monitor, evaluate and advocate
9. Application of case management approaches and tools learnt with the use of real-world case studies
10. Ethical Issues in Case Management
