Geriatric Case Management for Community Based Pracititioners
A course to enhance the understanding and applications of core case management skills for a geriatric population
Who is this course for? The course is designed for age care agencies whose staff must engage with older persons facing complex medical and social needs. To ensure that clients do not fall through the cracks, staff need a solid understanding of the geriatric population, effective collaboration with clients and their caregivers, and coordination with multi-disciplinary team members. Additionally, they must negotiate with various other providers and utilize relevant tools and their applications. These case management skills are essential, as training is necessary; without it, staff often fail to meet clients' care goals and may experience burnout themselves. What is case management? Case Management is defined as a collaborative process involving assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services that address an individual’s and family’s comprehensive health needs. This process relies on effective communication and available resources to promote clients’ safety, quality of care, and cost-effective outcomes. It is undeniably one of the most critical skills needed to work successfully with the geriatric population.
